1. AGREEMENT TO TERMS

These Terms and Conditions (“Terms,” “Agreement”) constitute a legally binding agreement between you (“User,” “you,” “your”) and Me’kaaz Technology Company (“Me’kaaz,” “Company,” “we,” “us,” “our”), a company established and operating under the laws of the Kingdom of Saudi Arabia, governing your access to and use of the Me’kaaz platform, including but not limited to our electronic monitoring devices, mobile applications available on the Apple App Store and Google Play Store, e-commerce store, website (www.mekaaz.com), and all associated services, features, content, and functionalities (collectively, the “Platform” or “Services”).

By accessing, downloading, installing, or using any part of our Platform, creating an account, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must immediately discontinue all use of our Platform and Services.

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia. We reserve the right to modify these Terms at any time, and your continued use of the Platform following any changes constitutes your acceptance of the modified Terms.

2. CRITICAL DISCLAIMERS AND PRODUCT CLASSIFICATION

2.1 Nature of Products: Electronic Monitoring Devices

All Me’kaaz products, including but not limited to the Sanad smartwatch and any other wearable devices or sensors, are exclusively electronic monitoring devices designed for general wellness tracking, lifestyle monitoring, and personal health awareness purposes. These products are NOT medical devices, are NOT registered or approved as medical devices by any regulatory authority including but not limited to the Saudi Food and Drug Authority (SFDA) or any international equivalent, and are NOT intended, designed, marketed, or authorized for use in the diagnosis, cure, mitigation, prevention, treatment, or monitoring of any disease, medical condition, illness, or health disorder.

The electronic monitoring devices provided by Me’kaaz are consumer wellness products intended solely for informational and recreational purposes. Any data, measurements, readings, or insights provided by our devices, including but not limited to heart rate, blood oxygen levels, temperature readings, sleep patterns, activity metrics, or any other physiological or wellness indicators, are approximations for reference purposes only and should never be relied upon for medical decision-making, health assessments, or as substitutes for professional medical consultation.

2.2 No Medical Advice or Healthcare Services

Me’kaaz does not provide medical advice, healthcare services, medical consultations, or any form of clinical support. Nothing contained in or accessible through our Platform should be considered, or used as a substitute for, medical advice, diagnosis, or treatment from qualified healthcare professionals. All users are strongly advised to seek the advice of qualified physicians or other healthcare providers with any questions regarding medical conditions, symptoms, or health concerns. Never disregard professional medical advice or delay seeking medical treatment because of information obtained through our electronic monitoring devices or Platform.

You acknowledge and agree that the use of our electronic monitoring devices and any reliance on data provided by these devices is entirely at your own risk. Medical decisions should never be based on data from our devices. In case of medical emergencies, immediately contact emergency services or seek immediate medical attention from qualified healthcare facilities.

3. COMPREHENSIVE LIABILITY DISCLAIMER AND INDEMNIFICATION

3.1 Complete Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ME’KAAZ, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM, PRODUCTS, OR SERVICES, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF ME’KAAZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation of liability specifically includes, but is not limited to, any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, or unauthorized access to, alteration of, or use of records or information; any inaccuracy, error, or omission in any data, content, or information provided through our electronic monitoring devices; any personal injury, death, property damage, or emotional distress arising from use or misuse of our products; any inability to use our Services or products; any unauthorized access to or use of our servers and/or any personal information stored therein; any bugs, viruses, trojan horses, or similar harmful code that may be transmitted to or through our Platform; any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, transmitted, or otherwise made available through the Platform; and any health-related decisions, medical emergencies, or adverse health outcomes resulting from reliance on data from our electronic monitoring devices.

3.2 Disclaimer of Warranties

OUR PLATFORM, SERVICES, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ME’KAAZ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, TITLE, TIMELINESS, AND FREEDOM FROM COMPUTER VIRUSES OR OTHER HARMFUL CODE.
We do not warrant that our Platform or Services will meet your requirements, will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that our Platform or the servers that make our Platform available are free of viruses or other harmful components. We make no warranty regarding the accuracy, reliability, completeness, or usefulness of any information provided through our electronic monitoring devices, and you rely on such information entirely at your own risk.

3.3 Indemnification

You agree to defend, indemnify, and hold harmless Me’kaaz and its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, expenses, or fees (including reasonable attorneys’ fees and costs) arising from or related to: your violation of these Terms; your violation of any rights of any third party, including intellectual property rights, privacy rights, or publicity rights; your use or misuse of our Platform, Services, or products; any content or information you provide or transmit through our Platform; your violation of any applicable laws, rules, or regulations; any misrepresentation made by you; your negligence or willful misconduct; any medical decisions or health-related actions taken based on data from our electronic monitoring devices; and any claims brought by third parties arising from your use of our products or Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. This indemnification obligation will survive the termination of these Terms and your use of our Platform.

4. ELIGIBILITY AND ACCOUNT REQUIREMENTS

4.1 Age Requirements and Capacity

You must be at least eighteen (18) years of age to use our Platform, create an account, or purchase products from our e-commerce store. By using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts under applicable law. If you are under 18 years of age but at least thirteen (13) years of age, you may only use our Platform under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

Parents or legal guardians who allow minors to use our Platform are fully responsible for: (i) the online conduct of such minors; (ii) controlling the minors’ access to and use of our Services; and (iii) the consequences of any misuse by minors. We strongly recommend that parents and guardians regularly monitor their children’s use of our electronic monitoring devices and Platform.

4.2 Account Registration and Security

To access certain features of our Platform, you must create an account by providing accurate, current, and complete information as requested in the registration process. You agree to promptly update your account information to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. Me’kaaz will not be liable for any loss or damage arising from your failure to protect your account information. You may not use another person’s account without permission, share your account credentials with others, or maintain more than one personal account. We reserve the right to suspend or terminate accounts that violate these provisions or that we suspect are fraudulent, abusive, or otherwise problematic.

4.3 Prohibited Users and Territories

Our Platform and Services are intended for use only in territories where such use is legal and authorized. You may not use our Services if you are located in, or a resident or national of, any country that is subject to Saudi Arabian or international embargo, or that has been designated as a “terrorist supporting” country, or if you are on any Saudi Arabian or international list of prohibited or restricted parties.

By using our Platform, you represent and warrant that you are not located in any such country and are not on any such list. You agree to comply with all applicable export and import laws and regulations to ensure that neither our products nor any technical data related thereto are exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations.

5. USE OF ELECTRONIC MONITORING DEVICES

5.1 Proper Use and Limitations

Our electronic monitoring devices must be used strictly in accordance with the provided user manuals, instructions, and guidelines. You acknowledge that these devices are consumer wellness products designed for general health awareness and lifestyle tracking only. You agree not to use our devices for any medical, diagnostic, therapeutic, or clinical purposes. The devices should not be used to make health or medical decisions, to monitor critical medical conditions, or as a replacement for professional medical monitoring equipment.

You understand and accept that all measurements and data provided by our electronic monitoring devices are estimates and approximations that may contain inaccuracies, errors, or inconsistencies. Factors including but not limited to device positioning, user movement, environmental conditions, individual physiological variations, and technical limitations can significantly affect the accuracy of readings. You should never rely solely on data from our devices for any health-related decisions or emergency situations.

5.2 User Responsibilities and Assumptions of Risk

You assume all risks associated with the use of our electronic monitoring devices. You are responsible for consulting with qualified healthcare professionals before beginning any wellness program, making lifestyle changes, or if you have any concerns about your health. You acknowledge that Me’kaaz devices are not suitable for individuals with certain medical conditions, including but not limited to those with pacemakers, other implanted medical devices, or serious cardiovascular conditions, unless approved by their healthcare provider.

You agree to use our devices responsibly and in accordance with all safety warnings and precautions. This includes but is not limited to: ensuring proper fit and positioning of wearable devices; regularly cleaning and maintaining devices according to instructions; discontinuing use if you experience skin irritation, discomfort, or adverse reactions; keeping devices away from extreme temperatures, moisture, and harmful chemicals; and not using devices while operating vehicles or heavy machinery if doing so could create safety hazards.

5.3 Data Accuracy Disclaimer

You expressly acknowledge and agree that Me’kaaz makes no representations, warranties, or guarantees regarding the accuracy, precision, reliability, or clinical validity of any data, measurements, or insights provided by our electronic monitoring devices. All data should be considered as general reference information only. Variations in readings are normal and expected, and should not be cause for medical concern unless confirmed by appropriate medical examination and professional medical devices.
The trending and pattern analysis provided by our Platform is based on algorithmic processing of collected data and should not be interpreted as medical assessment or health evaluation. Any alerts, notifications, or recommendations generated by our devices or Platform are for informational purposes only and should prompt consultation with healthcare professionals rather than independent action.

6. ACCEPTABLE USE POLICY

6.1 Prohibited Conduct

You agree not to use our Platform or Services to engage in any conduct that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or otherwise objectionable. You shall not interfere with or disrupt our Services, servers, or networks connected to our Platform, or violate any requirements, procedures, policies, or regulations of such networks. You may not attempt to gain unauthorized access to any portion of our Platform, other accounts, computer systems, or networks connected to our Platform through hacking, password mining, or any other means.

You agree not to use our Platform to: upload, post, transmit, or otherwise make available any content that infringes any patent, trademark, copyright, trade secret, or other proprietary rights of any party; impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity; upload, post, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation; collect, store, or publish personal data about other users without their express permission; use any robot, spider, scraper, or other automated means to access our Platform for any purpose without our express written permission; or engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of our Platform.

6.2 Content Standards and Monitoring

Any content you submit, post, or transmit through our Platform must comply with applicable laws and these Terms. We have the right, but not the obligation, to monitor, review, and remove any user content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We may preserve and disclose user content and account information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms, respond to claims, or protect the rights, property, or safety of Me’kaaz, our users, or the public.

You retain ownership of any content you submit through our Platform, but you grant Me’kaaz a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating and improving our Services.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Me’kaaz Proprietary Rights

The Platform and its entire contents, features, and functionality, including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by Me’kaaz, its licensors, or other providers of such material and are protected by Saudi Arabian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as incidentally occurs in the normal course of using our Services for their intended purpose. You must not access or use for any commercial purposes any part of the Platform or any services or materials available through the Platform.

7.2 Trademarks and Brand Usage

The Me’kaaz name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Me’kaaz or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Platform are the trademarks of their respective owners. Nothing in these Terms grants you any right or license to use any trademark, service mark, logo, or trade name of Me’kaaz or any third party.

7.3 Feedback and Submissions

We welcome feedback, suggestions, and ideas regarding our Platform and Services. By submitting any feedback, suggestions, ideas, or other materials to us, you agree that Me’kaaz is free to use such submissions without any compensation to you, and you hereby irrevocably assign all rights in such submissions to Me’kaaz. You represent and warrant that you have all necessary rights to provide such feedback and that it does not violate any third-party rights or confidentiality obligations.

8. PURCHASES AND PAYMENT TERMS

8.1 Product Purchases and Pricing

All purchases made through our e-commerce store are subject to product availability and acceptance of your order by Me’kaaz. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. Prices for our products are subject to change without notice and are listed in Saudi Riyals (SAR) unless otherwise specified. All prices are exclusive of applicable taxes, duties, and shipping charges unless explicitly stated otherwise.

By placing an order through our Platform, you represent and warrant that you are authorized to use the payment method provided and that the information you provide is true, accurate, and complete. You agree to pay all charges incurred by you or on your behalf through our Platform, including applicable taxes and shipping charges, at the prices in effect when such charges are incurred.

8.2 Payment Processing and Security

Payment processing services for purchases made through our Platform are provided by third-party payment processors. By making a purchase, you agree to be bound by the terms and conditions and privacy policies of these third-party payment processors. We are not responsible for errors by the payment processor. In the event of a payment dispute, you must contact the payment processor directly. We implement commercially reasonable security measures to protect payment information, but we cannot guarantee absolute security of financial transactions conducted over the internet.

8.3 Shipping and Delivery

Shipping and delivery terms are specified at the time of purchase. Delivery times are estimates only and Me’kaaz is not liable for delays in delivery. Risk of loss and title for products purchased from our e-commerce store pass to you upon delivery to the carrier. You are responsible for inspecting products upon delivery and notifying us of any damages or defects within the time period specified in our return policy. International shipments may be subject to customs duties, taxes, and fees imposed by the destination country, which are your responsibility.

9. RETURNS, REFUNDS, AND WARRANTIES

9.1 Return Policy

Products purchased through our e-commerce store may be returned in accordance with our Return Policy, which is available on our website and incorporated into these Terms by reference. Generally, products must be returned in their original condition, unopened and unused, within the specified return period from the date of delivery. Certain products may not be eligible for return due to hygiene, safety, or other reasons as specified in our Return Policy. Return shipping costs and restocking fees may apply as detailed in our Return Policy.

9.2 Limited Product Warranty

Me’kaaz electronic monitoring devices are covered by a limited warranty against defects in materials and workmanship under normal use for the period specified in the product documentation. This limited warranty does not cover: damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes; damage caused by operating the product outside the permitted or intended uses; damage caused by service performed by anyone who is not a Me’kaaz authorized service provider; cosmetic damage; or normal wear and tear.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. ME’KAAZ DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.3 Warranty Service

To obtain warranty service, you must contact Me’kaaz customer support with proof of purchase and a description of the defect. We may require you to return the product for inspection. If we determine that the product is covered by warranty, we will, at our option, repair or replace the product or refund the purchase price. Warranty service may result in loss of data stored on the device, and you are responsible for backing up any data before submitting a device for service.

10. PRIVACY AND DATA PROTECTION

10.1 Privacy Policy

Your use of our Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy, available at www.mekaaz.com/privacy, describes how we collect, use, disclose, and protect your personal information. By using our Platform, you consent to the collection and use of your information as described in our Privacy Policy. We comply with applicable data protection laws, including the Saudi Personal Data Protection Law (PDPL) and regulations issued by the Saudi Data & Artificial Intelligence Authority (SDAIA).

10.2 Data Use and Consent

You acknowledge and agree that the electronic monitoring devices collect various types of physiological and activity data as described in our Privacy Policy. By using these devices, you expressly consent to such data collection and processing. You understand that while we implement security measures to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

10.3 International Data Transfer

If you access our Platform from outside the Kingdom of Saudi Arabia, you understand that your information may be transferred to, stored, and processed in Saudi Arabia or other countries where our service providers operate. By using our Platform, you consent to such transfers and acknowledge that data protection laws in other jurisdictions may differ from those in your country of residence.

11. UPDATES AND MODIFICATIONS

11.1 Platform Updates

We may update, modify, suspend, or discontinue any aspect of our Platform at any time without notice. This includes but is not limited to adding or removing features, changing user interfaces, modifying device functionality through firmware updates, or altering service availability. You agree that Me’kaaz shall not be liable to you or any third party for any modification, suspension, or discontinuance of our Platform or Services.

11.2 Device Firmware and Software Updates

Our electronic monitoring devices may receive automatic firmware updates to improve functionality, fix bugs, or address security vulnerabilities. By using our devices, you consent to such automatic updates. Some updates may be mandatory for continued use of the device or access to certain features. You acknowledge that updates may temporarily interrupt device functionality and may, in rare cases, cause data loss or device issues.

11.3 Terms Modifications

We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes to these Terms, we will notify you by email, through our Platform, or by other means to provide you with reasonable notice of such changes. Your continued use of our Platform following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must discontinue use of our Platform.

12. THIRD-PARTY SERVICES AND LINKS

12.1 Third-Party Services

Our Platform may contain links to third-party websites, applications, or services that are not owned or controlled by Me’kaaz. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Me’kaaz shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party services.

12.2 App Store Terms

If you access our Platform through a mobile application downloaded from the Apple App Store or Google Play Store, you agree to comply with the applicable app store’s terms of service. You acknowledge that these Terms are between you and Me’kaaz only, not with Apple or Google, and that Apple and Google have no responsibility for the Platform or content thereof. Apple and Google have no obligation to furnish any maintenance or support services with respect to the Platform.

12.3 Third-Party Integrations

Our Platform may allow you to connect with third-party services, such as fitness applications or health platforms. Such integrations are provided for convenience only, and we make no endorsement of any third-party service. You are solely responsible for your interactions with third-party services and for ensuring that any data sharing with such services complies with applicable laws and your preferences.

13. DISPUTE RESOLUTION

13.1 Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and Me’kaaz shall be brought exclusively in the competent courts of the Kingdom of Saudi Arabia, and you submit to the exclusive jurisdiction of such courts.

13.2 Dispute Resolution Process

Before initiating any legal proceeding, you agree to first attempt to resolve any dispute informally by contacting Me’kaaz customer support. We will attempt to resolve the dispute informally for at least thirty (30) days from the date you first contact us about the dispute. If the dispute cannot be resolved informally, either party may initiate formal proceedings as permitted under these Terms.

13.3 Waiver of Jury Trial and Class Actions

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR OUR PLATFORM. YOU AGREE THAT ANY DISPUTES SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

14. TERMINATION

14.1 Termination by You

You may terminate your account and stop using our Platform at any time by following the account closure process in your account settings or by contacting customer support. Termination of your account does not relieve you of any obligations to pay any outstanding fees or charges incurred prior to termination.

14.2 Termination by Me’kaaz

We may suspend or terminate your account and access to our Platform at any time, with or without cause, with or without notice, for any reason, including but not limited to: violation of these Terms; suspected fraudulent, abusive, or illegal activity; prolonged periods of inactivity; requests by law enforcement or government agencies; technical or security issues; or non-payment of fees. Upon termination, your right to use our Platform will immediately cease.

14.3 Effect of Termination

Upon termination of your account, we may delete your account information and any content associated with your account. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, limitations of liability, indemnification obligations, and dispute resolution provisions.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Me’kaaz regarding your use of our Platform and supersede all prior and contemporaneous agreements, proposals, representations, and communications between us, whether oral or written, relating to the subject matter hereof.

15.2 Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The failure of Me’kaaz to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

15.3 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. Me’kaaz may assign or transfer these Terms, in whole or in part, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

15.4 Force Majeure

Me’kaaz shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other unforeseeable cause that is beyond our reasonable control, provided that Me’kaaz promptly notifies you of such cause and uses commercially reasonable efforts to correct such failure or delay in performance.

16. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding these Terms or our Platform, please contact us at:

Me’kaaz Technology Company Legal Department

Email: Support@mekaaz.com

Phone: [Customer Service Number]

Website: www.mekaaz.com

For customer support inquiries, please

Contact: support@mekaaz.com

For privacy-related inquiries, please contact: privacy@mekaaz.com